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Sign-up online here and complete your account registration by following the link in the activation email and enjoy your £10 welcome voucher (valid for 12 months at any Red Mist pub!).

Present the unique QR code found on your profile to a member of the team on your smartphone and start collecting points straight away!

If you’d like to use a card instead of your smartphone, create an account online and give your email address to a member of staff when you next visit a Red Mist pub who can provide you with a card. An activation email will then be sent to you.

Remember to check your junk mail for your confirmation emails, just in case it’s landed in there by mistake.

Collect one point for every £1 you spend at any of our Red Mist pubs.

We’ll reward you with a £10 digital voucher on your account every 500 points.

We’ll also give you a £10 welcome voucher when you sign up for an account and a £10 voucher every year on your birthday.

All your vouchers are stored online, so check your profile to see all the details.

When you visit the pub, present a member of staff with the unique QR code on your profile (by logging in at or give them your card, asking the to deduct your voucher/ vouchers.

No, yo don’t need to have a card! Sign yourself up online and you can use the unique QR code on your profile to claim points and redeem vouchers. Just log in via when you visit and voila!

You can reset your password using the button below. Please follow the instructions in the email you receive (don’t forget to check your junk).

If you have a smartphone there is no need to replace your card. You will see a unique QR code on your profile which you can present to staff to collect points and redeem rewards.

If you would like to keep using a physical card, next time you visit our pub, give a member of staff the email address which your account is registered under and they can assign a new card to your account.

You will need to activate this by clicking on the link in the activation email you will be sent or by logging into your account.

If you picked up a card in one of our pubs but have not received your activation email, there may have been an error with your card registration or the email may have ended up in your junk mail, so do check there.

Please email us the date and time of your visit, along with the email address you registered your card under, and we can ensure your account is set up correctly.

That’s not a problem… Just ask for a receipt and use the code on the bottom to add the points to your account (they may take a few minutes to appear). Please note, these codes expire after 30 days.

If you do not have your receipt, please email us with the name, date and time of your booking or visit.

Please double check your account under ‘My Points History’ to see if your points have already been added. If you are still having issues please get in touch with us with your receipt code and the date and time of your visit.

Birthday vouchers are issued 7 days prior to the date of birth you gave on your profile. If you set up your account less than 7 days before your birthday, a voucher cannot be added to your account.

Birthday vouchers are valid for 28 days from issue date and cannot be extended.

Please check you are entering your details in the ‘Log In’ section not the ‘Create a new account’ section.

An invalid email error message will only appear if you already have an account registered with that email address.

For security reasons you cannot change your own email address but we can do this for you. Please email us your current email address and your new email address requesting us to make the change.

If you have a smartphone, there is no need to get a card; you can present the QR code on your profile to a member of staff using your phone to collect points and redeem vouchers.

If you would like a physical card, give the email address you used to create your account to a member of staff when you next visit our pub.

A card activation email will then be sent to you. Please follow the link in this email to confirm the card and complete your account set-up.

Any questions?

Don’t be shy, get in touch and we’ll be happy to help with any queries regarding your account.