Red Mist Leisure Ltd

Registered address: Units B&C Crondall Place, Coxbridge Business Park, Alton Road, Farnham, Surrey GU10 5EH
Company Registration Number: 5124400

 

Please click on the + icon below, to expand our full Terms & Conditions:

  1. These Rules govern the collection and use of points and set out the terms of contract between Red Mist Leisure and each primary collector. A Primary Collector can register with the Red Card Rewards collection scheme by applying for a collector card (Red Card) and can then earn points on most, but not all, purchases.
    If you apply to register with Red Card Rewards or use a Red Card you accept these rules. We may refuse an application for any good reason.
    Red Mist Leisure reserves the right to change or withdraw the Red Card Rewards loyalty scheme at any time and without prior written notification.
  2. You must be 18 years old or over to be eligible to become a primary collector or to use a Red Card.
  3. All Primary Collectors must have a resident UK, Channel Island or Isle of Man address. Changes of address must be notified to us.
  4. You will receive 1 point for every £1 spent at any of our participating pubs. You will be sent out a gift voucher in £20 denominations when each collection tier is reached. The first collection tier is 500 points, the second at 1500 points and after every additional 1000 points thereafter. Gift vouchers will be sent out by second class by royal mail and we do not accept any liability for non-receipt of any electronic information sent or physical materials once passed to Royal Mail. Gift Vouchers will not be reissued under any circumstances. Gift Vouchers will expire 12 months after being issued.
  5. Points can only be collected at the time of purchase and with a valid Red Card. Points cannot be collected retrospectively or added at a later date.
  6. Primary collectors can track the number of points they have collected by visiting any of the participating pub websites.
  7. Red Cards and Red Card Points remain the property of Red Mist Leisure at all times and may not be redeemed for cash and have no cash value.
  8. We reserve the right to terminate your Red Card Rewards Account if, in our opinion, you commit any act which we deem inappropriate. If we terminate your account, all outstanding points, vouchers and discounts which you have accrued, will be immediately cancelled and no cash payments or other compensation will be provided.
  9. Our standard terms and conditions governing cancellation charges apply.
  10. Red Card points cannot be collected for private group bookings or functions where a unique price has been agreed with you.
  11. Our terms and conditions are governed by and construed in accordance with the laws of England and we both agree to submit to the exclusive jurisdiction of the English courts in relation to any dispute, issue or other matter which arises between us.
  12. A charge may be levied on replacement cards.
  13. All offers are subject to availability. You may not be able to use your Red Card in conjunction with other offers, if you are unsure which offers are eligible in the scheme please ask at any participating pub.
  14. Red Card Points, discounts and offers may not be sold or transferred to any other individual or collector.
  15. You can terminate your membership at any time by advising us in writing. Any outstanding points, vouchers and discounts which you have accrued will be immediately cancelled and no cash payments or other compensation will be provided.
  16. By joining RED CARD Rewards you agree to sign up to our newsletters to receive updates, offers & promotions by email and or mail.

The information contained in the above rules are subject to change without notice. We may at any time vary these terms and conditions by publishing the varied terms and conditions on our website. You accept that by doing this, we have provided you with sufficient notice of these changes.

The information and materials connected to RED CARD Rewards cannot be replicated without prior written permission. You may not post, distribute or reproduce any copyrighted material, trademarks, or other proprietary information without obtaining owner permission of such rights.

CONFIRMATION
To confirm a booking, a £15 deposit per person is required.
Deposits must be paid in full no later than 7 days prior to the date of the booking.
Failure to pay the deposit will result in your provisional booking being cancelled, and your table being released to other customers.
The balance of the meal must be settled on the date of your reservation along with any drinks and extras.

GUEST NUMBERS
Should your party decrease in size, we will refund the deposit in full prior to 7 days in advance of your booking.
Any reduction in your party size after this date will result in a loss of your deposit.
We will do our best to accommodate any increases in party size after your reservation has been confirmed but cannot guarantee that additional guests will be able to dine.

CANCELLATION
Deposits are non-refundable should you cancel or move the date of a confirmed booking less than 7 days prior to your party.
Additionally, should you cancel a confirmed booking on the day; we reserve the right to keep the deposit and charge fully for the chosen menu based on the number of guests anticipated.

Charges apply to both lunch and dinner reservations.

GRATUITY AND VAT
An optional service charge of 10% will be added to the final bill of all parties of 8 or more.

CONFIRMATION
To confirm a booking on Mothering Sunday, a £15 deposit per person is required.
Deposits must be paid in full within 72 hours of enquiry to confirm your reservation.
Failure to pay the deposit will result in your provisional booking being cancelled, and your table being released to other customers.
The balance of the meal must be settled on the date of your reservation along with any drinks and extras.

GUEST NUMBERS
Should your party decrease in size, we will refund the deposit in full prior to 7 days in advance of your booking.
Any reduction in your party size after this date will result in a loss of your deposit.
We will do our best to accommodate any increases in party size after your reservation has been confirmed, but cannot guarantee that additional guests will be able to dine.

CANCELLATION
Deposits are non-refundable should you cancel or move the date of a confirmed booking less than 7 days prior to your party.
Additionally, should you cancel a confirmed booking on the day; we reserve the right to keep the deposit and charge fully for the chosen menu based on the number of guests anticipated.

Charges apply to both lunch and dinner reservations.

GRATUITY AND VAT
An optional service charge of 10% will be added to the final bill.

CONFIRMATION
To confirm a booking, a £15 deposit per person is required.
Deposits must be paid in full no later than 14 days prior to the date of the booking.
Failure to pay the deposit will result in your provisional booking being cancelled, and your table being released to other customers.
The balance of the meal must be settled on the date of your reservation along with any drinks and extras.

GUEST NUMBERS
Should your party decrease in size, we will refund the deposit in full prior to 14 days in advance of your booking.
Any reduction in your party size after this date will result in a loss of your deposit.
We will do our best to accommodate any increases in party size after your reservation has been confirmed but cannot guarantee that additional guests will be able to dine.

CANCELLATION
Deposits are non-refundable should you cancel or move the date of a confirmed booking less than 14 days prior to your party.
Additionally, should you cancel a confirmed booking on the day; we reserve the right to keep the deposit and charge fully for the chosen menu based on the number of guests anticipated.
Charges apply to both lunch and dinner reservations.

GRATUITY AND VAT
An optional service charge of 10% will be added to the final bill of all parties of 8 or more.

LUCKY DIP FESTIVE VOUCHERS
Lucky dip vouchers will be distributed throughout December 2017 at all Red Mist Leisure pubs (usually presented with your bill).
Winning discounts and prizes will be applied on your next visit, upon presentation of winning voucher between 08.01.2018 – 29.03.2018.
No photocopies will be accepted.
Each voucher can only be used once and will be banked by a Red Mist Leisure staff member upon payment.
These vouchers cannot be combined in conjunction with any other offers or promotions.
Prizes include 500 Red Card Reward points | £10 off when you spend £40 | 25% off when you spend £40 | A free Gin & Tonic | 50% off a B&B package at Stag on the River or The Red Lion Odiham | £5 charity donation.
Vouchers are valid at all Red Mist Leisure pubs, excluding the 50% off B&B prize, which is only valid at The Stag on the River, Eashing and The Red Lion, Odiham.
500 Red Card Reward points will be added to your account within 7 days of submitting your winning voucher. Please note, credits applied to online accounts are managed at Head Office.
Charity donations of £5 will be paid to one of the listed charities that we support throughout the year, upon receipt of winning the voucher. These are Phyllis Tuckwell Hospice, The Rainbow Trust, Hampshire and Isle of Wight Air Ambulance, Help for Heroes and Cherry Trees.
Vouchers are valid between 08.01.18 – 29.03.18

 

£10 OFF WHEN YOU SPEND £40

Available online and in print on your next visit.
Please show your voucher to your server (either online or in print)
Valid at participating Red Mist Leisure pubs only (pub name must be listed on voucher)
Only valid on date range specified.
£10 discount will be applied to your final bill with a minimum spend of £40.
Voucher can be used multiple times until expiry.
This voucher cannot be combined in conjunction with any other offers or promotions.